Support Desk Update

We've recently overhauled our support desk system! Not only will your support requests be answered more promptly, we will be notified of them quicker so we can help you better.

If you have a technical questions, site issues, billing problems or any other type of support related requests, just go to the link provided at the bottom of our main pages and click on "Support". Or you can also visit us directly at www.PennyGrab.com/support

For even faster and more personal support, please be sure your phone number is listed in your account. While we can't always call, for the more in depth support issues, it's good to be sure we have it.

While we strive to provide the absolute best Customer Service in the industry, at times we can only help you with what we know about. Please be clear and concise with your problem(s) so we can provide the most accurate information to assist you.

Things to remember:

For the best performance while using PennyGrab.com, please be sure to use either FireFox or Google Chrome. While we personally like Internet Explorer, it is currently not a supported by PennyGrab.

If you're wondering why an item has shipped to you yet, please be sure to check out all the items in your carts account. If you don't check out, we can't ship!

Don't wait to contact us! If you have a site or account issue, it is imperative that you notify us immediately.

Thanks for your feedback everyone and keep those amazing ideas coming so we here at PennyGrab can continue to give you the best Penny Auction experience anywhere!